Privacy Policy
What we collect & why
Orquideum Publishing uses personal information to run this store, fulfil orders, and help readers. For privacy questions or requests, email info@orquideumbooks.com.
When you order, create an account, contact us, or subscribe, we may receive your name, email address, billing and delivery details, order history, messages, and communication preferences. Payments are handled through the checkout's payment providers. We receive transaction and payment-status information; please do not email us full card details or passwords.
The website and its service providers may also collect technical information such as IP address, browser and device type, pages visited, and cookie identifiers. This helps the site function, stay secure, and, where enabled and permitted, measure use.
We use information to process purchases, arrange printing and shipping, send order updates, answer questions, handle refunds, prevent fraud, keep required records, and improve the store. Where applicable, we rely on fulfilling your order, legal obligations, legitimate business needs, or your consent.
Who receives information
We share information needed to provide the services you use. Wix hosts the store and supports checkout, accounts, and order management. Payment providers process payments. Lulu and delivery partners receive the recipient and order details needed to print and deliver physical books. Service providers process information under their own applicable terms and privacy notices.
If you sign up for our newsletter, your email address, signup preferences, and relevant subscription activity may be handled by Kit or the email service shown on the signup form. Ordering a book does not by itself give permission for marketing emails. You can unsubscribe from marketing through the link in an email; necessary order messages may still be sent.
We do not sell or rent your personal information. We may share it when legally required, to protect against fraud or misuse, or with professional advisers who need it for lawful business purposes. Service providers may process information in countries other than your own. Applicable transfer protections must be used where required.
Links to our Library, social platforms, or retailers take you to services with their own privacy practices.
Cookies, choices & your rights
Cookies and similar tools help the store remember your cart, manage sign-in, and keep checkout secure. Analytics or embedded media may use additional cookies when those services are enabled. Where local law requires it, your consent is needed for optional cookies. Use any available cookie controls and your browser settings to manage them; blocking essential cookies may affect shopping.
We keep personal information for as long as needed for the purposes described here, including orders, support, fraud prevention, and legal or accounting duties. We use reasonable safeguards, but no website or transmission can be guaranteed completely secure.
Depending on your location, you may be entitled to access, correct, delete, or receive a copy of your information, object to certain uses, restrict processing, or withdraw consent. Email info@orquideumbooks.com. We may need to verify your identity and may retain records required by law. You may also have the right to complain to your local privacy authority.
The store is intended for a general adult audience. If you believe a child has provided personal information without appropriate permission, contact us.
We may update this notice as the store or its services change. The date below shows the latest revision.
Last updated: November 6, 2026.